Blog

  • Top Five Video Trends to Watch

    Top Five Video Trends to Watch

    It may not be surprising to learn that, video is playing an increasingly important role in the way businesses tell their stories to customers. After all, 86% of marketing professionals already use video as a marketing tool, and 92% of video marketers report that they’ve gotten good ROI from their investment in sharing video content.

    Video’s been an important part of businesses digital marketing strategies for some time now, but how video content is presented and on what platforms is changing impacting how businesses curate content and use video to educate potential customers on their products and services is changing. Let’s dive into the top five video trends we’re watching at Marketing.com.

    1. Vertical, Short-Form Video Takes Over

    In 2023, four social media platforms will drive the way audiences view and engage with video. That way will be without a doubt short-form, vertical video. To be relevant on TikTok, Instagram Reels, YouTube Shorts, and Snapchat, it’s becoming more and more imperative that businesses focus on creating and multi-purposing authentic, short video content that can be watched the way video is presented on those platforms.

    It just makes sense. TikTok and SnapChat are only built for vertical video and Instagram displays every video in vertical format on Reels. If you want to control the way your content is seen, think vertical. Plus, chances are your customers will prefer watching your content when holding their phones upright. Snapchat recently told advertisers that users were nine times as likely to watch through entire vertical video ads as they were to complete horizontal ones.

    You can also leverage the impact of vertical videos by making them brief. People are mobile and busy. Attention spans are short. The goal should be to tell your story quickly and with an entertaining hook that viewers will want to watch again and share on their social media platforms.

    2. Silent Videos Make Noise

    Did you know that for 85% of videos watched on Facebook, viewers turned off the volume and enjoyed the video without sound? That’s why in 2023, businesses will be optimizing their videos to be watched without silently.

    It’s another case of audience driving content. People are watching videos everywhere – on crowded public transportation, in waiting rooms, standing in line while shopping, and in classrooms and during meetings – and they want to enjoy what they see without disturbing people around them. Also, businesses want to attract a global audience, and finding ways to communicate without sound saves post-production costs to overcome language barriers. Finally, people prefer a soundless experience, and Facebook reports that 80% of consumer react negatively when an ad is unexpectedly loud.

    There are several steps you can take to make your videos work for silent viewing, even with existing content. First, include subtitles or captions. They should be easy to read, taking into account the small viewing screens on smart phones, and short and to the point. Also, this is video, so develop content that grabs visually and captures the viewer’s attention from the get-go. This might entail including animation or sharply edited scenes.

    3. Video SEO Drives Search

    It will become as, if not more, important for your business to optimize video for SEO just as you’ve been doing on your web pages and other content.  A recent Forrester study revealed that videos with SEO are 53 times more likely to generate higher high page rankings than traditional SEO.  Additionally, they reported that video search results make up an average of 15% of all first page results.

    Social media platforms like TikTok, Instagram, and YouTube are poised to become potent social commerce sites as video SEO grows more important. Innovating through search engine algorithms and introducing payment features, they’ll be able to create new ways to incorporate video SEO into their sites and generate revenue.

    What are the best practices for optimizing video content? Follow the same process you have in place to make your traditional SEO work. Start by making sure the video content you’re creating is relevant to your audience and, because it’s video, satisfies their search in an entertaining, attention-grabbing way. Then get the video content out on a regular and consistent basis onto the platforms where your audience goes. Finally, just as you do with other SEO, pay attention to title tags, keywords, and alt tags that increase the potential for better results.

    4. User-Generated Content Takes the Stage

    With the need for an extensive library of video content to keep up with the pace of social media in 2023, businesses will turn to advocates and influencers for user-generated video.

    The advantages are many. Brand advocates connect communities with products and services and their content is trusted. They fill gaps in product information and share news and reviews. Followers value their opinions when making purchasing decisions in fact, 60% of consumers think user-generated content is more trustworthy than brand content.

    This content may not have the polished look of professionally created videos, but that’s often just the point. Content that may appear raw and have poor video quality will seem more real to your audience. According to Stackla, consumers are more than twice as likely to say user-generated content is authentic compared to brand-created content. Even that’s changing, however. Smartphone camera technology and intuitive video editing platforms are giving your fans innovative tools to share stories that help you look great.

    Businesses can capitalize on the growth of this content with customer referral programs, by offering incentives and swag, or creating forums where customers can share their experiences through videos. Influencers can play a large role in video marketing campaigns for products by spreading brand awareness through user-generated content. They can bring refreshing creativity while increasing your brand’s awareness through their video content. 

    5. Live Ecommerce Video Gets Real

    If you have an e-commerce business and you’re not including live video shopping opportunities for your customers, 2023 is the year to jump in. According to a 2021 McKinsey report, livestream shopping generated conversion rates approaching 30% — up to 10 times higher than conventional e-commerce. 

    Shopping patterns are changing, and as is the case with many things, the pandemic opened the door for customers to turn to the internet to buy things. Social media platforms are innovating to meet them through new ways to connect and sell through video. Live video streaming is available on practically every platform and Statista reports that 63% of consumers ages 18 to 34 watch live streaming on a regular basis.

    Live video gives customers the opportunity to make purchases directly through the live-stream video and fill their shopping carts without interrupting their experience with the video. Obviously, influencers will play a large role in the expansion of e-commerce video with their ability to bring their groups and followers to their live-streaming occasion.

    Live-video productions do not have to be elaborate and, as in the case with user-generated content, the more authentic the experience for viewers the higher the likelihood they’ll be engaged. Examples of live-video streaming for ecommerce marketing include live-streaming events, behind the scenes looks at design and production, interviews, demonstrations, and Q&A sessions.

    Conclusion

    In 2023, businesses will be faced with the task of staying relevant through engaging, educational, and entertaining video because that is how their customers will expect to hear from them.

    For some businesses, it may be a matter of adapting existing content to match platforms and viewing styles. For others, newer to the game, it’s an opportunity to grow video strategies from the ground up. Both will have to up their video game to stay competitive this year.

  • Tips for Creating an Effective Wayfinding System in your Senior Living Community

    Tips for Creating an Effective Wayfinding System in your Senior Living Community

    When it comes to signage for your senior living community, there are several factors to consider: residents and visitors. Your facility hosts a variety of people with varying degrees of abilities and disabilities. For this reason, the wayfinding system within senior communities has arguably the biggest job in the facility. Building signage that reflects your facility’s personality and sense of community is undoubtably important, however, proper wayfinding signage is a critical, and yet, sometimes overlooked element in these designs. Given the wide range of both guests and residents, it’s critical that your wayfinding system works for everyone.

    Do your own internal audit: upon approach, can visitors easily determine how to get to the main entrance? Can they tell which door leads to the lobby? Effective directional signage, coupled with architectural elements and lighting can help convert today’s visitors into future residents.

    Here are some of the best wayfinding solutions to help your residents and visitors navigate your senior living community.

    1. Keep it Simple

    Signs should send a clear, comprehensive, and consistent message. Your residents and visitors should not have to decipher information on a sign. Many seniors may no longer be able to understand complex language or writing. Stick between two to five words at most, and, in some cases, it’s best to place images instead of words altogether.

    2. Emphasize what is important and downplay what isn’t

    Not all signage is created equal. Directional signage that is meant for the staff shouldn’t be given the same treatment as signage meant to help residents find their way. Bright, cheerful colors with an appropriate level of contrast work well for people with dementia, so don’t confuse them with messages that mean nothing to them and related to staff – stick to smaller signs and muted tones for staff-directed signage.

    3. Images = Information

    Up to 50% of retirement community residents suffer from obvious hearing loss. Verbal announcements can cause messages to be lost in translation. Images are the best option to combat the audible challenges. Despite visual impairment, residents can typically see images on a large screen. Digital wayfinding signs communicate practical information that pertains to them, such as alerts and locations for upcoming events.

    Adding graphics and images is an excellent way to enhance your message and connect with your community. Digital displays placed strategically in entrances, hallways and common areas are great ways to keep people updated with things like:

    • Vital safety facts
    • Changes in location of certain activities
    • Activities and entertainment
    • Menus
    • Other important campus information to boost resident awareness

    4. Promote your identity with the right colors

    Signage should reflect your facility’s personality and sense of community. The best wayfinding systems reinforce your brand – so don’t be afraid to use your logo, style, and probably most importantly – color.  Color not only plays a huge part in how well your facility can be navigated by your residents, but also is a major contributor to mood and emotion. Some of the most popular colors used in senior living communities include green, blue, white, yellow, red, and brown. These can be intermixed depending on the sign’s function. Blues and greens tend to help people feel more relaxed, while red is more of a stimulating color indicating the information is worth their attention. Signs that indicate restricted areas, for example, should be eye-catching for safety purposes.

    5. Effective and Compliant ADA Signage

    Even the prettiest and most effective wayfinding systems must also comply with the Americans with Disabilities Act (ADA), fire codes and other local requirements. ADA laws mandate sign position, finish and contrast, typestyles, character height, and Braille requirements for all facilities with ten or more employees.

    If it’s time to upgrade your signage system in your senior living community, we can help! We are an award-winning signage fabrication company. We provide comprehensive, sustainable, and code-compliant signage solutions for the senior living industry.

    Let us care for your signage needs! Contact us to explore all the ways we can support your community.

  • How the Tables Have Turned: Appealing to a New Generation of “Non-Gamblers”

    How the Tables Have Turned: Appealing to a New Generation of “Non-Gamblers”

    Casino floor gamblers (Boomers) are aging out—and they aren’t being replaced. Traditional casino games (slot machines in particular) bring in 75% of all gambling revenue in US-based casinos. These traditional casino games are taking a big hit. Millennials simply don’t have an interest in traditional casino games. Slot machines in Nevada account for a whopping 80% of total casino gaming revenue, however, 70% of that slot revenue comes from players 55+, and most of them are between 60 and 70 years old. Players aged between 20 and 30 make up the smallest share and they aren’t gravitating toward slot machines anytime soon.

    It’s not that millennials don’t like gaming; they do! According to Nielsen’s 2019 report Millennials on Millennials, two in three millennials in the United States play video games every month. Video games mean connection and this generation is determined to be connected. Slot machines are primarily a solitary activity with no real challenge or strategy. This generation much prefers the interactive, social element to gaming. They still want to win, but it’s not necessarily about winning as much as it is about the connection. Gambling itself does not have the same appeal to millennials as it does to their boomer parents.

    What exactly is the younger generation interested in? The appeal isn’t so much the casino itself as much as the other “stuff” in there. Millennials come for a brief reprieve from their lives as parents and professionals. They come for live entertainment and nightclubs; swanky yet affordable accommodations, buffets, and poolside drinks with their partner or friends. In short, they come for the experiences.

    So how can you get their attention?

    • Move away from traditional casino floor game advertisements, especially for slot machines. Millennials will scroll right by them or simply throw them away.
    • Put the focus on table games, like Baccarat and Blackjack, where they can play with other people.
    • Instead of slot machines, promote digital games that look like arcade games.
    • Engage them! Millennials have been playing video games and online games for as long as they can remember and the games have almost always been interactive, allowing connection to other players, challenging players to strategize, level up, and beat opponents.
    • Millennials arrive to be with friends and have fun. Appeal to them by promoting your communal areas that elevate dining or allow guests to see shows or concerts. Creative entertainment such as fantasy sports or virtual reality experiences are also great ways to get attention.
    • Don’t worry about a lot of frills—be transparent in your offers and make it personal.

    Now that you have our attention, here’s how to connect the dots to get Millennials to go into your casino:

    • Study and watch behaviors, analyze your data, and segment your message accordingly.  Use loyalty programs to collect player behavior and then layer on data that includes demographic info to help you understand what motivates them and where they’ll spend their money. This will help you create the right message that should be sent to which guests.
    • Don’t “sell” to millennials – they can smell that coming a mile away. Yes, advertise and market, but give a solid call to action. Direct Mail is a great way to reach guests in a personalized manner to guests’ needs and interests. Millennial attention span is short—keep it image heavy with less copy and you’re more likely to get a response.
    • Get on social! Tie your social campaign to your direct mail campaign. Every social platform will give you measurable results. If millennials like what they see, they will share it with their friends, further expanding your reach. Everything can be directed to your website and unique landing pages. The traditional casino floor games are still quite profitable, but if you’re looking to appeal to the younger generation, shifting toward technology-centered, entertainment-focused platforms is going to get more of the millennial through your doors and onto your gaming floors.

    Marketing.com can help you with your social media presence to make the omnichannel and multi-touch marketing approach EASY!  If you are ready to connect the dots to the next generation of gamers, Marketing.com is here to help you with everything from print to click and everything in between.

    Contact us today to get started!

  • Top 5 Ways Your Hotel Can Attract More Bleisure Travelers

    Top 5 Ways Your Hotel Can Attract More Bleisure Travelers

    If there is one thing about the pandemic that we can all agree on, it’s that it permanently altered the way we show up for work. Being in lockdown taught us that we could be just as productive working from home as we were in the office. Remote work created opportunities for workers to find jobs in cities without having to relocate.  On the flip side, it created a wider candidate pool for employers without the relocation costs. Once the dust settled, many companies permanently shifted from staunch in-person working policies to allow employees to transition to hybrid or fully remote arrangements.

    Gradually, a new normal was established and over time, business travel has returned. With that, an emerging trend is on the rise – Bleisure Travel!

    Bleisure Travel, also known as workcations, refers to trips that mix business with leisure elements and it is quickly becoming a hot commodity in the hospitality world. This is not a new Covid-induced phenomenon – it had been gaining traction for a while proving it is possible to travel for work, do your job, and still create space for fun. A survey in a report published by Hilton stated that 40% of business travelers surveyed planned to take bleisure trips in 2023. That same survey found that the length of stay for business travelers increased in 2022, on average by 1.5 days.

    It is projected that 40.7 million Americans will be fully remote by 2026. This flexibility allows people to literally take their work on the road. How can you best accommodate this new type of traveler? Here are 5 ways your property can embrace and support the Laptop Luggers.

    1. ALL the Amenities.

    Start with Wi-Fi. And not just any Wi-Fi. It has to be fast, free, strong, and secure. Reliable Wi-Fi can make or break a productive day for workers, especially if they are on a lot of conference calls throughout the day. Along with the amazing Wi-Fi, your bleisure travelers need a place where they can focus and be productive – after all, if they get their work done, they have more time to explore the area! Showcasing private, well-equipped conference rooms and digital workspaces are attractive amenities to bleisure travelers. Adding flexible check-in and check-out options (preferably within your hotel app) is an easy way to increase guest satisfaction. Giving your bleisure travelers more control over their options makes their experience more convenient, especially if they have early morning or late evening business meetings.

    Re-equip your property to embrace #bleisurelife

    One resort is offering easy access to technology-centered workspaces as well as a plethora of leisure activities, including casinos, concerts, entertainment, and 40 places to drink and dine!

    Fully embracing the Bleisure lifestyle, another resort implemented a Work at Leisure program. The property is located in a natural desert setting with fully equipped guest rooms for everything one would need to support remote work and focus on health and wellness.

    2. Package it Up and Make it Easy to Extend the Stay.

    According to Expedia, 50% of two-three night business stays turn into extended bleisure trips where travelers explore more of the area. Offer flexible booking or extension options or short stay bleisure packages, giving discounts for extra nights booked. Aim for a personalized experience (more on this in a minute) by providing them with information on nearby attractions and activities that they might be interested in, further increasing the chances that they will return on another trip—and bring a travel companion!

    3. Host Networking Events.

    Business travelers often attend large conferences and have a desire to connect with other professionals in their field. Open up your bar or a section in your hotel restaurant to host networking events or happy hours that allow bleisure travelers to meet and connect with others. Invite entrepreneurs and freelancers within the community to mix and mingle with your guests in order to create a sense of community for bleisure travelers and help them feel more connected to the destination. Promote your events with signage in your lobby and add an interactive element with QR codes that guests can scan to learn more about upcoming events.

    4. Speak to Their Interests.

    This almost goes without saying, but it is absolutely crucial to know your guests. The more you know about them, the better you can serve their needs and have a leg up on your competitors. In the highly competitive hospitality industry, the smallest details can make or break a guest’s loyalty. Provide customized recommendations to your bleisure travelers based on their interests and preferences, while keeping in mind that they are still there to get work done. Try to find events that won’t conflict with a work event such as recommendations for local attractions, restaurants, and activities that are suited to their taste.

    5. Strut your Stuff! Show off Your Bleisure-Friendly Amenities in Your Marketing Materials.

    If you want to attract more bleisure travelers, make your digital and printed marketing collateral reflect that goal. Include pictures of dedicated workspaces, fast WiFi, meeting rooms, and flexible check-in and check-out times. Implementing a direct mail campaign that drives people directly to a dedicated workcation landing page can show business travelers that you’ve got them covered for their next blended trip.

    Whether you are a small, independent property or part of a national hotel chain, hospitality properties of all sizes are embracing the trend of blended travel. At Marketing.com, not only are we experts in all things marketing, but also the hospitality and gaming industry. We focus on creating efficient and scalable processes that put your marketing dollars to work for you. We are committed to understanding your unique needs, requirements, and outcomes – partnering with you to drive your success.

    If you’re ready to begin your “bleisure marketing” campaign, let us help you through the process of reaching the “Laptop Luggers” and bringing them to your property!

    Connect here to explore all the ways we can support your establishment.